What is an Employee Assistance Program (EAP)?
An Employee Assistance Program (EAP) is a confidential, employer-funded counselling and support service provided to employees and, in many cases, their immediate family members. EAP services help staff manage personal and workplace challenges, including stress, anxiety, relationship difficulties, grief, and burnout, before they escalate into more serious health or performance issues.
At Breathe Counselling, our EAP services are delivered by qualified, registered counsellors across Perth and online, giving your workforce access to professional support wherever they are located.
Why Offer an EAP to Your Employees?
Our Employee Assistance Program (EAP) is designed to provide counselling assistance to staff that delivers measurable business benefits, including:
- Reduced absenteeism and presenteeism
- Improved employee morale and retention
- Early intervention before issues escalate to extended leave
- Support for workplace conflict resolution
- Compliance with duty-of-care obligations as an employer
The Cost of Ignoring Employee Wellbeing
Mental health challenges in the workplace are more common than most employers realise. According to Beyond Blue, depression and anxiety alone cost Australian businesses an estimated $12.8 billion per year in lost productivity. Yet many organisations still lack a structured, confidential pathway for employees to seek help early.
Without an EAP in place, staff experiencing stress, burnout, or personal difficulties often have nowhere to turn, leading to extended sick leave, reduced performance, or turnover. The true cost of replacing a single employee can reach 50–200% of their annual salary when you factor in recruitment, onboarding, and lost productivity.
An accessible, professional EAP is not a niche add-on. It is a foundational element of a psychologically safe workplace.
How Our EAP Works: A Simple 3-Step Process
We have designed our EAP model to be straightforward for both employers and employees, removing barriers so that help is accessed early, not as a last resort.
Step 1: Employer Engagement
We work directly with your HR team, business owner, or People & Culture leader to set up a tailored EAP agreement. This includes session allocations, reporting preferences (aggregate only, no individual data is ever shared), and communication materials for staff.
Step 2: Employee Access
When an employee needs support, they contact Breathe Counselling directly and confidentially. No referral from management is required. Sessions can be booked quickly, reducing the gap between needing help and receiving it.
Step 3: Flexible Delivery
Sessions are available in-person across Perth or via our secure online counselling platform, making support accessible for remote workers, regional employees, or those who simply prefer the privacy of attending from home.
EAP Training & Workplace Wellbeing Resources
Beyond individual counselling sessions, Breathe Counselling offers a suite of EAP training and education resources to help organisations build lasting mental health capability across their teams.
Manager Mental Health Training
Managers are often the first point of contact when an employee is struggling, yet most receive little training on how to respond. Our manager training workshops cover:
- How to recognise the early signs of mental health difficulties
- How to have a supportive, non-clinical conversation with a team member
- When and how to refer an employee to EAP services
- Understanding psychological safety in the workplace
- Setting boundaries as a people leader
Workplace Wellbeing Workshops
We deliver group wellbeing sessions and workshops that can be integrated into team days, leadership retreats, or health and safety programmes. Topics include:
- Stress and resilience in the workplace
- Mindfulness and practical self-care strategies
- Building psychologically safe teams
- Managing change and uncertainty
- Burnout prevention for high-performance teams
All workshops are facilitated by qualified counsellors/practitioners and can be adapted to your organisation’s size, industry, and specific challenges.
Critical Incident Support
When a traumatic event occurs in the workplace, such as a serious accident, the death of a colleague, or a violent incident, early psychological support is essential. Breathe Counselling provides structured Critical Incident Stress Debriefing (CISD) for teams and individuals, helping to reduce the risk of lasting trauma responses and supporting a faster, healthier recovery.
Online EAP Counselling: Support Without Boundaries
One of the most significant barriers to employees using EAP services is practical: inconvenient session times, travel requirements, or simply the visibility of attending an in-person appointment. Our online counselling option removes every one of those barriers.
Online EAP sessions with Breathe Counselling are:
- Fully confidential: conducted via a secure, encrypted video platform
- Accessible from anywhere: ideal for remote workers, FIFO employees, or distributed teams across Western Australia
- Flexible with scheduling: including early morning and evening appointments to fit around work commitments
- Clinically equivalent: research consistently demonstrates that online counselling produces outcomes comparable to in-person therapy for most presentations
Whether your team is based in Perth CBD or working from home, professional EAP support is available to them.
What does EAP stand for?
EAP stands for Employee Assistance Program. It is a confidential, employer-funded service that provides employees with access to professional counselling, mental health support, and wellbeing resources. Most EAPs also extend support to an employee's immediate family members.
